Privacy Policy

1. Introduction

Wheelovit! ("we," "our," or "us"), operated by TechPulse Asia Business Solutions, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you use our car rental platform at wheelovit.techpulseasia.biz ("Platform").

By registering for or using our Platform, you consent to the practices described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Full name, email address, phone number, home address, date of birth, and account password.
• Identity Documents: Government-issued ID (e.g., Philippine national ID, passport, driver's license), driver's license photos, and birth certificate for age verification.
• Vehicle Information (Owners): Car brand, model, year, color, plate number, VIN, registration papers (OR/CR), photos, location, and rental terms.
• Booking Information: Rental dates, pickup/drop-off locations, special requests, and payment details.
• Communications: Messages sent through the platform, support requests, and feedback.

2.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, search queries, booking history, and interaction patterns.
• Cookies: Session cookies for authentication and preference cookies for user experience.

3. How We Use Your Information

• Account Management: To create, maintain, and secure your account.
• Identity Verification: To verify your identity, driver's license validity, and vehicle ownership for platform safety.
• Booking Processing: To facilitate car rental transactions between owners and renters.
• Communication: To send booking confirmations, status updates, policy changes, and support responses.
• Platform Improvement: To analyze usage patterns and improve our services.
• Safety & Security: To detect fraud, prevent abuse, and enforce our Terms of Service.
• Legal Compliance: To comply with Philippine laws, regulations, and lawful requests from authorities.

4. Information Sharing

We do not sell your personal information. We share information only in these limited circumstances:

• Between Users: When a booking is confirmed, we share limited contact information between the renter and owner (name, phone number) to facilitate the rental.
• Service Providers: With trusted third-party services for hosting, analytics, and email delivery — under strict confidentiality agreements.
• Legal Requirements: When required by Philippine law, court order, or government regulation.
• Safety: When we believe disclosure is necessary to prevent fraud, protect rights, or ensure user safety.

5. Document Security

We take the security of your identity documents seriously. All uploaded documents (government IDs, driver's licenses, vehicle registrations) are:

• Stored on secure, encrypted servers
• Accessible only to authorized admin personnel for verification purposes
• Never shared with other users or third parties (except as required by law)
• Retained only as long as your account is active or as required for legal compliance

6. Data Retention

• Active Accounts: We retain your data for as long as your account is active.
• Deleted Accounts: Upon account deletion, personal data is removed within 30 days. Transaction records may be retained for up to 5 years for legal and financial compliance.
• Identity Documents: Retained for 90 days after account deletion for dispute resolution, then permanently deleted.

7. Your Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to:

• Access: Request a copy of your personal data we hold.
• Correction: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data (subject to legal obligations).
• Object: Object to the processing of your data for specific purposes.
• Portability: Request your data in a portable format.

To exercise any of these rights, contact us at [email protected].

8. Cookies

We use essential cookies for authentication and session management. These are necessary for the Platform to function. We do not use advertising or tracking cookies. By using the Platform, you consent to our use of essential cookies.

9. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the information immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or platform notification. Continued use of the Platform after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or concerns: